The crew arrives, cannot access the work area, and has to reschedule.
READINESS BEFORE DISPATCH
Know the job is ready before the truck rolls.
One Trip Ready helps small installation and repair teams confirm access, workspace, power, customer availability, and site photos before dispatch. Send one secure link. The customer completes it on a phone—no app or account. Your office sees Ready or Needs attention before crew time is committed.
No customer app. No automatic account. We review every application and reply by email.
Product preview
Today’s visits3 ready
!Needs attentionGate access not confirmed
JTExample visit AAC installation · 9:00 AMReady
MPExample visit BWater filter · 11:30 AMReview
ASExample visit CCCTV install · 2:00 PMWaiting
WHY THIS MATTERS
Every unready site burns crew time you cannot get back.
Furniture, boxes, or tenants block the wall, floor, or outdoor pad.
No outlet nearby, no elevator, or a path the equipment cannot take.
An adult was supposed to be present. They are not. The trip is wasted.
A failed visit costs more than travel. It consumes technician hours, disrupts the schedule, delays the customer, and may require a second trip.
HOW IT WORKS
Three steps. No customer app. No new office system to adopt.
Create the visit
Choose a checklist, enter the appointment, and send one secure link.
Customer prepares on a phone
The customer answers required questions, confirms access, and uploads site photos without creating an account or downloading an app.
Dispatch sees the decision
Blocking answers and missing photos produce Ready or Needs attention, so the office can follow up before the crew leaves.
2-MINUTE DEMO
From one link to a dispatch decision.
Illustrative workflow — not live customer data.
- 1
Customer receives the link
Your office sends one secure URL. The customer opens it in the phone browser.
- 2
A blocking question is answered
A “No” on access or workspace flags the visit for review instead of a surprise on site.
- 3
A site photo is uploaded
The office sees the pad, panel, or work area before the truck is committed.
- 4
The office sees the status
Ready means the job can roll. Needs attention means follow up first.
WHO IT IS FOR
Built for small teams that cannot afford unproductive truck rolls.
Start with HVAC installation and repair. Also useful for other low-volume field-service teams.
- HVAC installation and repair
- Appliance service
- Water-filter installation
- Washing-machine installation
- Internet and cable installation
- CCTV installation
One Trip Ready is a readiness-confirmation layer. It does not replace your scheduler, CRM, invoicing, or dispatch system.
WHAT YOU GET
Each capability exists to protect a crew hour.
Start with repeatable questions for the jobs your team performs most often.
See the site before dispatch instead of relying only on a customer description.
Know which visits are safe to roll and which need a follow-up.
Give customers a clear path to complete the checklist before the appointment.
Make preparation easy on the customer’s phone—no app or account.
Keep a simple record outside the app when your office needs one.
FOUNDING PILOT
Join the founding Pilot cohort.
We are working with a small group of US installation and repair businesses that want fewer unproductive truck rolls. Founding Pilots receive guided setup, trade-specific checklist configuration, and a direct feedback channel to help shape the product. In return, we ask you to use One Trip Ready on real visits and share honest feedback and outcome data.
Pilot terms are confirmed by email. Applying does not create an account.
Pilot access is limited. Pricing will be simple and aimed at small crews — shared after we talk, not published as a public plan yet.
FAQ
Straight answers about how it works.
Does the customer need an app?
No. The customer opens the secure link on a phone and completes the checklist in the browser.
Does the customer need an account?
No. The public checklist link works without an account or download.
Does One Trip Ready replace our scheduler or CRM?
No. It is a focused readiness-confirmation layer that can work alongside existing office tools.
What happens when a customer does not complete the checklist?
The visit stays Not completed. The office can see that it still needs attention, send a reminder, and decide whether to follow up before dispatch. Automatic reminder emails run when email delivery is configured.
Who can see uploaded photos?
Photos are stored outside the public website directory. They are shown only to the business on that visit and to platform administrators.
What happens after I apply?
The application is reviewed manually. We reply by email. No phone call is required, and applying does not create an account.
How much does it cost?
There is no public price list yet. Pilot pricing is simple and aimed at small crews. We share terms by email after a short conversation—not as a self-serve plan table on the website.